LEARFIELD saved vast amounts of time by stopping exporting data from the BI tool to Excel, formatting and emailing 200 separate files, sending them to people to get their input, waiting for input, and manually updating the data.

LEARFIELD needed a product to eliminate the back and forth sending of Excel files. The company helps with the service of about 200 business units. Whenever the team required the end users’ feedback, they needed to download the data, parse it out into 200 separate files, format it and then send it out by email. Then, they would receive feedback from those 200 business units, which could sometimes take weeks, and by the time this is done, the data is already outdated. Fortunately, WriteBackExtreme could solve this use case!

Thanks to WriteBackExtreme, LEARFIELD can receive the users’ feedback on reports directly in the BI tool and connect the data to other reports to have the same information displayed in various places. The best part is that all data is always up-to-date and secured under the governance of the BI tool!

In addition, LEARFIELD utilizes WriteBackExtreme to conduct surveys and quickly gather valuable feedback from end-users. Moreover, the Finance team utilizes WriteBackExtreme to make notes on specific accounts. In this way, they let their colleagues know when they can receive payments or if there are any updates.

Finally, having the ability to track updated records and create flags when something needs to be updated is of great value to the end-users.

By giving their users access to the data directly in the BI tool, LEARFIELD can save up to 10 hours per project week. It allows them to quickly get results from their surveys, make better decisions, and speed up their projects’ timelines by up to a week. Furthermore, the company improved its forecasting due to users filling in their numbers directly in the WriteBackExtreme, meaning that the data is always up to date.

Lastly, self-service is one of the most cherished benefits for LEARFIELD.

Saving time while producing quality results is essential for every business. WriteBackExtreme is an excellent product that empowers users to work securely in the governed BI tool environment, collaborate and achieve their goals. LEARFIELD is an excellent example of how time can be saved while still collecting the necessary feedback, obtaining up-to-date results, and making the best decisions for the business.

Curious to experience the benefit yourself? Request your free trial now!